How to Offer Gratuity to Hotel Staff: A Guide for Travelers in 2024

Numan Dharani


Offering gratuity to the hotel staff is an essential aspect of the hospitality industry, as it serves as a way to express gratitude and appreciation for the services provided. Hotel staff members often rely on gratuities to supplement their income, and it also serves as a motivation for them to continue providing exceptional service. By offering gratuity appropriately, travelers can show their appreciation for the hard work and dedication of these professionals, ensuring a positive experience for both the guest and the staff.

It is crucial to note that gratuity practices vary significantly across different countries and cultures. In some regions, gratuity is considered a standard and expected part of the hospitality experience, while in others, it may be considered unnecessary or even rude. Before traveling, it is essential to research and understand the local gratuity customs to ensure that you are adhering to the appropriate etiquette. By being aware of cultural differences in gratuity practices, travelers can avoid potential misunderstandings or uncomfortable situations and contribute to a more enjoyable stay for all parties involved.

Factors to consider when offering gratuity

Quality of service

When determining how much to offer gratuities hotel staff, the quality of service provided plays a significant role. If the staff member has gone above and beyond to ensure your comfort and satisfaction, it is appropriate to offer gratuities more generously to show your appreciation for their efforts. Conversely, if the service provided was subpar or unsatisfactory, you may choose to tip less or not at all. Keep in mind that gratuity serves as both a reward for exceptional service and an incentive for continued excellence.

Duration of stay


The length of your stay at a hotel can also influence the amount you choose to offer gratuity. For example, if you are staying for an extended period, you may wish to provide a gratuity to housekeeping staff daily to ensure consistent and attentive service throughout your visit. Additionally, longer stays may involve more interactions with various hotel staff members, such as the concierge or bellhop, leading to increased gratuity opportunities based on the services provided.

Hotel staff’s salary and dependence on gratuities

In many countries, hotel staff members rely heavily on gratuities to supplement their income, making gratuities a crucial component of their overall compensation. It is essential to be aware of this dependence on gratuities when determining how much to tip, as failing to do so appropriately may negatively impact the staff member’s financial well-being. When in doubt, it is generally better to err on the side of generosity, as this not only demonstrates your appreciation for their efforts but also helps to support the staff and their families.

Traveler’s budget

Lastly, your personal budget should be taken into account when determining how much to tip hotel staff. While it is essential to tip generously when possible, it is also important to be mindful of your financial constraints and prioritize your spending accordingly. If you are traveling on a tight budget, consider gratuity a smaller amount or reserving tips for exceptional service only. Remember that gratuity is ultimately a personal decision, and the most important factor is to show your appreciation for the hotel staff’s hard work and dedication.

Gratuity guidelines for specific hotel staff

Quick summary of different gratuity scenarios

Hotel courtesy shuttle driver$1-2 per person or $4-5 per partyGratuity based on the number of people or parties transported
Valet/parking attendant$1-5 when your car is deliveredGratuity when your car is parked is optional
Bellstaff/porters$1-5 per bag when escorted to your roomTip the same amount when checking out
Door staff$1-2 for getting a taxiTip in proportion to luggage amount and weight
Concierge$5-10 depending on the service providedTip a lump sum upon departure
Housekeeping$1-5 per nightLeave the gratuity daily in an envelope or with a note
Delivery of special items$2 for one item, $1 for moreNo need for gratuity for fixing broken items or delivering missing items
Room serviceAdd a gratuity of 15-20% if not already included in the bill
BartenderTip 15-20% of the total beverage tab

Let’s start with the hotel courtesy shuttle driver. If you’re using the shuttle service, it’s customary to tip $1-2 per person or $4-5 per party. However, if the shuttle driver goes above and beyond to ensure a smooth ride, feel free to provide more gratuity.

Next up, we have the valet/parking attendant. When your car is delivered, it’s appropriate to tip $1-5. However, if you choose to park your own car, gratuity is optional.


When it comes to bellstaff/porters, gratuity is expected. Tip $1-5 per bag when escorted to your room, and tip the same amount when checking out. If the bellstaff goes out of their way to make your stay more comfortable, don’t hesitate to show your appreciation with a larger tip.

Door staff members are responsible for hailing cabs and helping with your luggage. It’s appropriate to tip $1-2 for getting a taxi, and you should tip in proportion to the amount and weight of your luggage.

Concierges are responsible for providing recommendations for local attractions, restaurants, and activities. If they provide excellent service, it’s customary to tip $5-10 depending on the service provided. You can leave a lump sum upon departure to show your appreciation for their help.


Housekeeping is responsible for cleaning your room and ensuring that you have everything you need during your stay. It’s appropriate to tip $1-5 per night, and you should leave the tip daily in an envelope or with a note to ensure that it goes directly to the housekeeper.

Delivery of special items, such as extra towels or toiletries, typically requires a small tip of $2 for one item or $1 for more. However, there’s no need to tip for fixing broken items or delivering missing items.


Room service is convenient, but it can also be expensive. If the gratuity is not already included in the bill, it’s customary to add a gratuity of 15-20% to show your appreciation for the service.

Lastly, if you find yourself at the hotel bar, be sure to tip the bartender 15-20% of the total beverage tab. It’s a great way to show your appreciation for their hard work and to ensure that you receive great service throughout your stay.

By following these guidelines, travelers can ensure they are offering gratuity to hotel staff appropriately and showing their appreciation for the services provided. This not only contributes to a positive experience for both the guest and the staff but also supports the livelihoods of those working in the hospitality industry.


Being mindful of gratuity practices is crucial to ensure that you are appropriately rewarding hotel staff for their hard work and dedication. Understanding local customs, considering the quality of service, and taking into account both the staff’s financial needs and your own budget are all factors that contribute to fair and thoughtful gratuity decisions. By doing so, you contribute to a positive experience for everyone involved and promote a culture of appreciation within the hospitality industry.

Recognizing the efforts of hotel staff by offering gratuity generously is not only a sign of gratitude but also a means of supporting their livelihoods. By offering gratuity in accordance with guidelines and local customs, travelers can show their appreciation for exceptional service and help foster a positive work environment.

For an even more seamless and convenient gratuity experience, consider utilizing Hifive’s digital gratuity system, which offers direct payouts and real-time guest insights. Experience the benefits of Hifive’s contactless gratuity platform and revolutionize the way you show appreciation to hardworking hotel staff.

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